1. Introduction
Lead Wave (“we”, “our”, “us”) operates as an individual business entity based in India, with its principal place of operations at:
15-C, Street No. 30, Zonal Market, Bhilai 490001, Chhattisgarh, India
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you use:
- Our website
- Our desktop software application
- Our licensing system
Contact: support@leadwave.site
2. Nature of the Software
Lead Wave is a desktop-based automation tool.
All campaign data, customer conversations, and contact information remain stored on the user’s local computer.
We do not store, access, monitor, or control your WhatsApp messages or contact databases.
3. Information We Collect
A. Information You Provide
- Name
- Email address
- Billing details
- Payment confirmations (UPI or supported channels)
- License activation data
- Support communications
B. Automatically Collected Website Data
We use:
- Google Analytics
- Google Tag Manager
- Microsoft Clarity
- Meta Pixel
These tools may collect:
- IP address
- Device type
- Browser data
- Page activity
- Interaction behavior
This data helps improve marketing and user experience.
4. What We Do NOT Collect
We do not collect:
- WhatsApp message content
- Campaign message data
- Contact lists
- Customer conversation logs
All operational messaging data remains entirely on your device.
5. License & System Data
Our software connects to the internet for:
- License validation
- Activation verification
- Update delivery
We retain license records for:
- Fraud prevention
- Abuse monitoring
- Piracy control
6. AI Integration
Lead Wave allows users to integrate their own OpenAI API key.
We do not store or access your OpenAI credentials.
Users are solely responsible for:
- Their OpenAI account usage
- API costs
- AI-generated outputs
7. International Users
Although primarily serving India, we may provide services globally.
International users are responsible for complying with:
- Local data protection laws
- Messaging regulations
- Platform policies
8. Data Security
We implement reasonable safeguards for:
- License data
- Website data
- Billing confirmations
However, no online system is 100% secure.
9. Updates to This Policy
We may modify this policy at any time. Continued use constitutes acceptance of changes.